OSR Alumni Association presents

Third annual conference

How is change changing? Explore new patterns of practice.

Crucial conversations with a cross-cultural twist

with Richard Wilkinson

The stakes are high, opinions vary and emotions run strong. It’s time for a crucial conversation.

What happens when you add, "and cultures differ"?

Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler and Stephen R. Covey

Richard draws on the results of a workshop he led in Vietnam with a wildly multi-cultural team. You’ll consider the key ideas from the book Crucial Conversations and then shift your cultural lens to adapt the book's principles to different cultural contexts.

Expand your notions of how to engage in challenging conversations globally.

Your workshop take-aways

  • The value of planning using the four questions that promote dialogue recommended by the authors of Crucial Conversations
  • At least one alternate approach to having a crucial conversation that reverses the authors' prescribed model
  • Tips on how to succeed in working with colleagues in non-US cultures
Page updated Wed, March 25, 2009
Graduate program in Organization Systems Renewal
College of Arts & Sciences
901 12th Ave., P.O. Box 222000,
Seattle, WA 98122-1090

tel +1-206-296-5898
fax +1-206-296-5402
Copyright ©2009 OSR  All rights reserved

OSR at Seattle University  |  Graduate program in Organization Systems Renewal ®
901 12th Ave., P.O. Box 222000  |  Seattle, WA 98122-1090  |  tel +1-206-296-5898  fax +1-206-296-5402
Copyright ©2009 OSR  All rights reserved